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In these uncertain times, you can always be certain that Retroagogo! has your best interest in mind. Our job is to provide fun and novel products during the great times in life and the most stressful.
Please rest assured that Retroagogo! is taking every precaution stated by the CDC to keep both you, our valued customer and our Retroagogo! staff safe.
Although some of our employees are working from their home offices, we do have just enough staff to carefully and cautiously pack your products and send out your orders. However, considering the reduced working hours, please allow 8-10 business days for your order to ship.
We are thoughtfully and frequently both washing our hands, using hand-sanitizer and there will only be one employee in the studio at any given time.
Your safety and our employee’s safety is of utmost importance and we will remain doing everything properly according to the CDC.
The Corona Virus is spread most often by respiratory droplets and does not survive long on objects, such as letters or packages, according to the Centers for Disease Control and Prevention.
We will post updates and share videos from the Retroagogo! studios intended to both inform you and hopefully keep you entertained if just for a little bit. We will continue to do our job which is bringing you joy. Whether you’re lonely and need to spend time with the Munsters or want to stare at another awesome Doug P’Gosh product creation, we’re here, the lights are on, the environment is safe and our thankfulness for you our customers is never ending.
We will all get through this if we are in it together and six feet apart.
Your friends at Retroagogo! Kirsten and Doug Pagacz, Maggie, Jen, Jon & Paige
***Made to order and custom products may have a longer processing time***
Metal Signs: Between 2-14 business days
Scarves: 10-14 business days from May 1, 2020
Ties: 5-7 business days from May 1, 2020
You are responsible for any VAT/Customs/Duties/Taxes, etc. that your country imposes, we do not pay for these charges nor are they included in the shipping or item cost.
*IF YOU PRE-ORDER ANY PRODUCT, YOUR ORDER WILL SHIP COMPLETE, WE CANNOT SHIP PARTIALS! IF YOU WOULD LIKE TO PAY AN ADDITIONAL SHIPPING COST TO RECEIVE A PARTIAL SHIPMENT, PLEASE CONTACT JEN@RETROAGOGO.COM