Returns

Our goal is to make sure you are happy with your purchase. If for some reason, you would like to return it, please complete the return request or give us a call tollfree at 855.84GHOULS or locally at 734.476.0300 and we will make arrangements for you to ship your item(s) back to us “postmarked within 7 days” of receipt of goods.

To complete your return online

Step 1: Log into your account

Step 2: Go to your Completed Orders, then select the item(s) you would like to return. 

Step 3: Fill out the required information on the return request. For exchanges, please be sure to specify the different item/style/size, etc. you would like.

Step 4: Click Submit Return Request

Step 5: When a return request is submitted, you will receive a confirmation email that your request was received. You will be then be contacted within 24-48 hours by a customer service guru to help process your request.