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FAQ

Who makes all of these great products?

You’re in luck. Retro-a-go-go! designs and manufactures everything you see on our website. You are buying directly from the source. All art, designs, images, writing, and copy on Retro-a-go-go.com are property of Retro-a-go-go!, their affiliated licenses (Ford, General Motors, Bettie Page etc.), and or the artists partnered with Retro-a-go-go!. Please understand images, designs, copy, writing, and art may not be reproduced, copied, used, borrowed, replicated or taken without the explicit, written and documented consent of Retro-a-go-go!, its artists, licenses, or owners.

 

How do I order?

You place your order through this website by shopping and checking out online. However if you prefer to call or email us to place your order, please see our contact information below.

Email: info@retroagogo.com

Phone: (734) 476 0300

Online: www.retroagogo.com

 

I can't remember my password, what can I do?

You can have your password emailed to you by clicking on the recover password link here... Recover your password!

 

Do you accept and process international orders through this website?

Yes! We ship worldwide, some exclusions may apply.

 

Do you accept and process wholesale orders through this website?

You’re in luck! Retro-a-go-go! sells both Wholesale and Retail.

 

When will you ship my order?

We ship your order within 1-2 business days if item(s) in stock. If there are back orders we will email you directly with more information and a shipping time estimate. Some items may ship separately. For urgent or overnight orders, please email us directly at info@retroagogo.com , or call (734) 476 0300 so we can rush your shipment.

 

What shipping methods and lead-times do you offer?

We ship USPS and/or UPS for our Domestic and International Retail and Wholesale Customers. Your shipping cost is based on your order weight and dimensions as well as the shipping method that you select.  Once you receive shipping notification, your order will ship according to the method of shipping (and estimated shipping time that you select). We will ship most orders within 48 hours.

If you need your order by a certain date, or if you have questions about arrival times, please feel free to contact us directly over the phone, chat, or via email.

All shipping methods are subject to changes, delays and additional fees per the carrier’s discretion and or policy.

Email: info@retroagogo.com

Phone: (734) 476 0300

 

What types of payments do you accept?

We accept Visa, MasterCard, American Express, Discover, Retro-a-go-go! Gift Certificates and Paypal.

 

When will my credit card be charged?

Your card will be charged as soon as you place an order. For more information about payment holds, delays, and or declined cards, call or visit your bank.

 

Can I change my order once I have placed it?

It’s not possible to change your order online once you have placed it. If you require special assistance with your order or would like to add to your order, please contact us at (734) 476-0300 or email at info@retroagogo.com

 

Do I have to pay sales tax on my purchase?

Only Michigan residents are required to pay sales tax. Sales tax is calculated at 6% on the purchase total (before Shipping and Handling charges).

 

Can I use more than one promo-code or coupon on an order?

No, sorry! Our system only accepts the last coupon or promo-code entered. Coupons and promo-codes can’t be combined.

 

Can I return or exchange my free gift?

Sorry, but our free gifts cannot be returned or exchanged for other items.

 

What if I have reviewed this list and I still have unanswered questions?

By all means, please do send us an email with your question(s) or thoughts. You can contact us at this email address: info@retroagogo.com . We will do our best to respond to your email as quickly as possible.

 

All contents of this website are either Copyright 2014 Retro-a-go-go!, or are licensed for use by Retro-a-go-go!. All rights are reserved worldwide.

 

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